Last Updated: 26 May 2026

Welcome to Urban Service. These Terms & Conditions (“Terms”) govern your use of our website, services, and communications. By accessing or using our website, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

Urban Service (“we”, “our”, or “us”) provides online enquiry, information, and support services relating to vehicle finance reviews and related services within the United Kingdom.

By using our website or submitting your information, you confirm that:

• You are at least 18 years old
• The information you provide is accurate and complete
• You are authorised to submit the information provided
• You will not use the website for unlawful purposes

Urban Service provides an online platform for users to:

• Submit enquiries
• Request agreement or eligibility reviews
• Receive information about potential claims or services
• Communicate with our support team

Submitting a form does not guarantee eligibility, compensation, or acceptance of any claim.

The information provided on this website is for general informational purposes only and should not be considered financial, legal, or professional advice.

Users should seek independent advice where appropriate.

You agree not to:

• Submit false or misleading information
• Misuse the website or services
• Attempt unauthorised access to systems or data
• Use automated systems or bots without permission
• Engage in unlawful, abusive, or fraudulent activity

We reserve the right to restrict or terminate access where misuse is suspected.

By submitting your details, you consent to being contacted by phone, SMS, or email regarding your enquiry or related services.

You may opt out of marketing communications at any time by:

• Clicking unsubscribe links
• Replying STOP to SMS messages
• Contacting us directly

All website content, branding, logos, text, graphics, and materials are the property of Urban Service unless otherwise stated.

You may not copy, reproduce, distribute, or exploit any content without written permission.

Our website may contain links to third-party websites or services. We are not responsible for:

• External website content
• Third-party privacy practices
• Services provided by external organisations

Users access third-party websites at their own risk.

To the fullest extent permitted by law, Urban Service shall not be liable for:

• Indirect or consequential losses
• Loss of profits or business opportunities
• Service interruptions
• Website inaccuracies or errors
• Delays or failures outside our reasonable control

All services are provided on an “as available” basis.

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you agree to our collection and use of data as described in the Privacy Policy.

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can manage cookies through your browser settings.

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have questions regarding these Terms & Conditions, please contact:

Email: support@yourdomain.com
Website: www.yourdomain.com

If your business engages in regulated claims management, financial services, or marketing communications within the UK, ensure compliance with FCA guidelines, CAP advertising rules, PECR regulations, and UK GDPR requirements.